Explore How Your Account Data Is Used
Our Privacy Policy covers information you provide when opening an account, completing phone verification and contacting our support desk. We also record operational details needed to process account actions, such as login time, device type, security events and the status of a DANA, OVO, GoPay, QRIS,
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bank transfer or virtual account transaction. Payment references help us match a receipt to the correct account; they do not give us access to your wallet balance or banking password. We use this data to maintain account security, investigate irregular access, answer requests and meet applicable
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obligations. Cookies may remember session choices and help us identify repeated sign-in problems. Where access is discussed, it depends on local law. We may update this page when our handling practices change, and the current version remains available through the policy link on our site.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.